Why did it matter?
Seamless digital customer experience is end-to-end: an amazing front end simply can’t exist without a solid back end.
More specific to LeasePlan, their digital strategy requires an infrastructure that offers resilience (a hard must when operating under a banking license), (cost)efficiency and – most importantly - agility. LeasePlan knew that failing to meet these prerequisites would result in serious challenges and delays in the roll out of their digital strategy, leading to the conception of the infrastructure transformation program.
Increased flexibility
The strategy for a new digital backbone enables LeasePlan to further accelerate its growth and to make better use of its outstanding profitable opportunities.
How did we do it? The Kickstart of a modern global digital backbone
In a very condensed timeframe, our architects investigated the state of LeasePlan’s infrastructure and supported LeasePlan with:
• A clear understanding of the current state of their IT infrastructure, including challenges, risks and areas of improvement.
• A plan – with prioritized activities based on urgency, complexity and return on investment - to solve LeasePlan’s current challenges while building towards a Next Gen Infrastructure (with as little divestments as possible)
• A pragmatic execution model, based on executable projects and fast results, to transform their global infrastructure into a modern digital backbone.
• Clear budgets, including navigation through approvals (from Private Equity).
Our business cases and narratives helped decision makers understand why the infrastructure transformation was a requirement for LeasePlan’s digital ambitions.
In short, we kickstarted the creation of a modern global digital backbone, leveraging standardised technology and an automate first principle, to create both the resilience and flexibility that LeasePlan required.
The Ya-Factor
An effective mix of teamwork, pragmatism and the right expertise to transform old into new technology
The latter is not ‘just’ about technology; it’s about translating highly abstract topics into actionable management information that makes sense to both technical and non-technical executives.
Because of the incremental and unpredictable nature of successfully implementing IT architecture, it’s invaluable to keep senior stakeholders engaged and aligned towards that goal.
YaWorks unites the capabilities to both create (architecture) and execute (design and build) IT strategy in vertical customer teams. As a prerequisite for migrating old to new, our customer teams represent expertise in both legacy and state of the art technology. On top of their multidisciplinary nature, the teams are characterised by a common mindset and shared belief. Soft as it may sound, this team culture fosters collaboration and – as a result – velocity.
The outcome
The digital IT foundation
LeasePlan can start building a platform that can be deployed worldwide from 1 centrally standardized environment. With a pragmatic plan, their digital 'car-as-a-service' strategy is supported by a solid digital backbone. This is the starting point for a backbone with almost endless scalability and access to the latest technologies.